Service Providers

Updated: 2026-10-21 · Version 7ec8518d9c37

This page describes the services and recipient categories involved in Rewallo. A supported optional integration is used only when configured and invoked. Contact support@rewallo.com for the current contracting entities, processing locations and safeguards relevant to your account or programme.

Hosting and infrastructure

Rewallo uses Hetzner infrastructure administered by Rewallo. Hosting processes account and programme records, application files and operational information needed to run the service. CloudPanel is server-administration software; using it does not itself mean that its publisher receives customer records. Administrative access is limited to service-operation needs.

Transactional email

The configured SMTP delivery service processes recipient addresses, service-message content and delivery metadata. Messages include account/security notices, loyalty-card delivery, support and billing communications. The delivery supplier can depend on the active mail configuration; request its identity and applicable processing information from support. Rewallo does not treat joining a loyalty programme or accepting service terms as permission to send marketing.

Payments — Stripe

Stripe provides hosted checkout, subscription processing and the billing portal where connected. Billing contact information, subscription references and payment status are exchanged as needed. Full payment-card details are entered with the payment provider. Stripe’s role, contracting entity and processing terms depend on the service and account location. Stripe Privacy Policy. Test mode does not collect a real subscription payment.

Apple Wallet and Google Wallet

When a customer chooses an available wallet integration, pass information may include the business name, reward description, card identifier, balance, barcode and update/device identifiers. The wallet platform processes information under its own terms and privacy arrangements and may act independently for platform operations. Apple Privacy Policy and Google Privacy Policy.

Optional editorial AI

Supported editorial integrations include OpenAI, DeepSeek and Google Gemini. The selected provider receives editorial prompt information when an authorised administrator uses that integration. Customer membership records and payment-card data are not automatically included by these editorial tools. Consult AI Usage Disclosure for the information sent and limitations. Contact support to identify the provider used for a particular article or request.

Analytics, advertising and fonts

Fonts are served locally. The current application does not enable Google Analytics, advertising tags or session replay. These services may be introduced later, but this page does not authorise future tracking. Before activation, the relevant disclosures and consent controls must be updated. A saved necessary-only choice is not permission for analytics or advertising.

Transfers and provider changes

Providers may process information outside the EEA according to their services and applicable arrangements. Where required, the responsible controller establishes an applicable transfer mechanism, including adequacy or appropriate safeguards. Ask support for details and copies of relevant safeguards. Customer-programme subprocessor changes follow the notice and objection arrangements in the Data Processing Agreement.