Terms of Service
Updated: 2026-10-21 · Version 44125f187298
Rewallo business subscriptions are offered to businesses acting for commercial or professional purposes. These terms govern your business’s use of the service and the subscription confirmed at checkout.
Provider and service
Rewallo is operated by AviaTravel OÜ, registration number 17586406, Tornimäe tn 5, Kesklinna linnaosa, 10145 Tallinn, Estonia. Contact: support@rewallo.com. Rewallo provides participating businesses with a workspace for digital loyalty memberships, stamps, rewards and related subscription tools. Features and limits follow the subscribed plan.
Accounts and authority
Provide accurate registration and billing information. The person accepting these terms on behalf of a business must have authority to do so. Keep credentials secure and contact support promptly about suspected misuse. Do not use the service to access another tenant’s records, issue fraudulent stamps, send unlawful communications or distribute malicious/unauthorised content.
Loyalty programmes and customer information
Each business defines its offer, qualifying purchases and reward fulfilment. The business must describe those terms clearly to customers, honour applicable commitments and provide its own privacy information. Rewallo does not turn the business’s loyalty reward into a cash balance or guarantee the business will fulfil an offer. The Data Processing Agreement forms the contractual framework for processing customer-programme information on the business’s instructions.
Plans and charges
Review the active plan’s price, currency, billing interval, member limit, included features, tax treatment and any applicable trial in pricing and checkout before confirming. Trials are offered only where configured and eligible; a zero-day trial setting means no trial. Subscriptions renew automatically at the agreed billing interval until renewal is cancelled. Payment processing is provided through Stripe. See Subscriptions, Cancellation and Refunds for the renewal and cancellation process.
Cancellation and refunds
Cancelling future renewal and requesting deletion are different actions. Cancellation normally takes effect at the end of the current paid or trial period as confirmed in the Plan page. Refund requests are reviewed individually under our Refund Policy. Cancellation alone does not create an automatic pro-rata refund entitlement. Mandatory rights and remedies for an incorrect charge or failure to provide the agreed service remain unaffected.
Content and intellectual property
Businesses retain their rights in their logos, authored offers and uploaded material. They grant the permissions needed to display and process that material to provide the service. Only upload material you are entitled to use. Rewallo’s brand and software remain subject to their respective ownership and licences.
Availability and changes
The service may require maintenance and may change as features develop. No uptime/service-level guarantee is created unless separately agreed. Material commercial changes require appropriate notice and must not be silently substituted for the price/interval confirmed at checkout. Report access problems through support.
Suspension, termination and records
Access may be restricted where needed to address non-payment, abuse or a material breach, subject to applicable law and contractual obligations. Contact support about export, closure and deletion before ending the relationship. Legally required accounting records may remain after closure. We coordinate customer-programme data return or deletion with the responsible business under the Data Processing Agreement.
Responsibility and disputes
Nothing here excludes liability or statutory rights that cannot lawfully be excluded. Each party is responsible for its obligations under this agreement and applicable law. These terms do not introduce a special monetary liability cap. Estonian law governs the business service agreement, subject to mandatory applicable rules. Disputes may be brought before courts having jurisdiction under applicable law; no exclusive foreign forum is imposed by this notice. Contact support first so we can investigate and attempt to resolve a dispute.
Other documents and acceptance
Privacy Policy is a notice about processing, not blanket consent. Cookie choices and marketing permissions are separate from contract acceptance. The service records the version of published contractual documents accepted at registration. Read AI Usage Disclosure, Data Security and Service Providers for the relevant operational information.